State Farm® Insurance Agent Melissa Wilson

"I filled out an application online for a condo I purchased in Buffalo. The good: Derek called me the next morning and did a great job reviewing the coverage I had requested to ensure that it was appropriate for my needs. I also have a State Farm policy in PA for my home and car. The not so good: A few days after I set up the condo policy, I received a letter stating that, per my request, my homeowner's policy was cancelled. I did not request that and was able to get in reinstated with my PA State Farm agent. This cancellation also canceled my home/auto policy discount. Again, I got in straightened out with my PA agent."

"** update ** I received my six month policy renewal with a 17% increase, when I called there was absolutely no wiggle room, and the agent didn’t seem to care about client retention. I got a quote from another well-known company that is lower than the one I received from State Farm four months ago. I will be leaving after 6 months. So pleased to have met this group of amazing people! The first call I had was with Alissa and it was so comforting talking to her about my insurance needs. She made me feel so relaxed, which I must tell you I fear the insurance like most fear the dentist! I had to travel and even two months later I still had this team on my mind. Melissa was the greatest, I feel the security I need with this group <3"

"Derek Sheridan is amazing! Listens and is very knowledgeable. He sat with me and went over all the ins and outs of insurance. If you are unsure about insurance or don’t have a lot of experience please go this office. They really go above and beyond for their customers."

"Derek Sheridan was able to help me switch my auto and renters from Geico... it's great to have a local agency to work with. Give the team a chance to change your mind on insurance. Really knowing what you are covered for was a huge win! Hopefully drive safe will save me even more money for next renewal"

"Melissa was referred to me by a friend. I was able to get a rate about $100 per month cheaper than what I was paying, and I got the drive safe and save program so I expect to save even more after 6 months. Melissa was very kind, very accommodating, and very patient. I highly recommend her. Thank you for everything State Farm!"

"Melissa has been so helpful since switching over to her! My previous State Farm Agent retired, and this change has been the best decision. Melissa is so attentive to my needs. She will call and offer me amazing ways to save, and she'll also mention different plans to consider that may benefit family and life events in the near future! This is someone you can trust to keep your best interests in mind."

"I needed a lot of special help with a car accident that had many issues. Melissa Wilson and company were able to give me the personal and professional help that I desperately needed. Taking the time to get it right for me meant the world. Special thanks to State Farm!!"

"Put a claim in... She asked me to have a man I had an order of protection against to sign a check or else the claim would be void. She knowingly wanted me and my kids to be put in danger, even though the policy was always only in my name but then somehow changed to 2 names when the check was issued. I guess she likes collecting comission and not honoring policies OR keeping women & children safe! I'll be reporting her and state farm to the insurance authorities for trying to put me and my kids in harm then refusing to help us. She caused me so much additional emotional damage during an already difficult time... pick a different agent! Money over family with this agent!"

"I’ve been working with Melissa for some time now but recently had an incident where my coverage and her assistance were appreciated more than ever. We switched our car insurance over to State Farm with Melissa in the fall and I put my trust in her, not knowing what coverage I needed or really anything about car insurance. Fast forward 6 months and I unfortunately crashed my car in some bad weather. Melissa was the third call I made, panicking and not knowing what to do. She immediately sent me a copy of my insurance card and proceeded to walk me through the rest of the process, going as far as calling in the claim with me. You never really know when you’re going to need help like that until you’re in a pinch. I can’t say enough about how thankful I am for the coverage that Melissa set me up with, but her willingness to go above and beyond for her clients. I am so thankful we moved our insurance over to her and I will continue to follow her guidance when it comes to insurance needs. She’s great at what she does and I can’t say enough about the way she does business. Highly recommend to anyone who may be in the market or even just evaluating options. You don’t know what you don’t know… let Melissa help guide you!"