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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jon Sulik

Jon Sulik

November 15, 2024

5  out of  5
rating by Jon Sulik
"Nikohl was amazing! She setup our homeowners and auto insurance, saving us hundreds a month. She made the process so easy. This was an excellent experience, I would recommend to anyone."
We responded:
"Jon, thank you so much for taking the time to write us a review about your experience switching your homeowners insurance and auto insurance! We are so glad Nikohl was able to assist you! When it comes to insurance we know you have a lot of options and we are so glad you trusted us with these important insurance decisions. -Your friends at Melissa Wilson State Farm "
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Nikohl Bliemeister

November 14, 2024

5  out of  5
rating by Nikohl Bliemeister
"The agent was very friendly and knowledgeable. She answered all my questions and went above and beyond! Highly recommend!"
We responded:
"Thank you so much for taking the time to write our agency a review. I appreciate you taking the time to do so! We love helping families with their insurance products here at Melissa Wilson State Farm Insurance, and we were glad we were able to assist you! Thank you for trusting us! -Your friends at Melissa Wilson State Farm "
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Leslie Clark

November 14, 2024

5  out of  5
rating by Leslie Clark
"Very nice and understanding"
We responded:
"Leslie, Thank you so much for taking the time to write our office a review. We know you have a lot of options when it comes to insurance, and we are so glad that you trusted The Melissa Wilson State Farm Insurance Agency. -Your friends at Melissa Wilson State Farm Insurance "
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derek andrews

October 17, 2024

5  out of  5
rating by derek andrews
"It was very quick and easy to get a quote and ended up being ALOT less than what I was paying with a different provider. Very happy I made the switch!"
We responded:
"Derek, thank you so much for taking the time to write us a review! We are so glad that you had a great experience with the Melissa Wilson State Farm Insurance Agency. We love that you found your experience to be quick and easy, we pride ourselves in making sure that our customers have a smooth transition! Thank you again! -Your friends at Melissa Wilson State Farm "
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Kevin H

October 9, 2024

5  out of  5
rating by Kevin H
"Everybody there was very nice, not pushy, and was willing to take the time to explain things to my elderly mother. it's hard to like ANY insurance company these days, but you can't blame the agents for that. All in all I was very happy with my experience."
We responded:
"Kevin, thank you so much for taking the time to write us a review. We appreciate you acknowledging your experience! We love helping everyone that walks into the Melissa Wilson State Farm Insurance Agency and we were so happy that you and your mother felt comfortable with us! Thank you for trusting us! -Your friends at Melissa Wilson State Farm Insurance "
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Robert B

October 8, 2024

5  out of  5
rating by Robert B
"Melissa Wilson and her team at State Farm gave me a great rate and helped me increase my coverage while lowering my payments. The whole team works hard to give the best service. They are a great team."
We responded:
"Robert, thank you so much for taking the time to write our agency a review. We are so glad we were able to help you increase your coverages at a great rate! Our entire team works very hard to give our community the best service and we are so glad that you had a great experience here at the Melissa Wilson State Farm Insurance Agency! -Your friends at Melissa Wilson State Farm "
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Mike Brand

October 7, 2024

5  out of  5
rating by Mike Brand
"Great experience and Great people. Saved us money, got better coverage and the process was seamless. Would highly recommend!"
We responded:
"Mike, thank you SO much for taking a moment to write us a review. It was our pleasure assisting you with your coverages and we are so glad you found the experience to be seamless! We love assisting those in our community and we are so glad we were able to help you and your family! Thanks for trusting us with such a big decision! -Your friends at Melissa Wilson State Farm Insurance "
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Cassandra D

September 30, 2024

5  out of  5
rating by Cassandra D
"The team at Melissa's office is always amazing, and if you have any questions, they are always the best at explaining things. I recently got a new car after my old one was no longer roadworthy, and Jeff was a dream to work with! He guided me through everything and made the claim and switch as painless as possible."
We responded:
"Cassandra, thank you so much for taking the time to write us a review! We love helping our customers, and we agree Jeff is a dream to work with! We are glad you were so satisfied with your claim process! - Your friends at Melissa Wilson State Farm "
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Sally Fries

September 19, 2024

5  out of  5
rating by Sally Fries
"When my partner and I wanted to change your car insurance to State Farm, Melissa fit me in really quickly and made sure that I understood the ins and outs of our auto coverage. She made some great suggestions that helped us get more coverage for the same amount of money and even took the time to stop by our house so we could sign off on the paperwork. It's great to know that we have someone nearby that we can contact directly and who knows us, our home, and our vehicles."
We responded:
"Sally, thank you so much for taking the time to write our insurance agency a review! We were so glad we were able to help you and your partner and it was such a pleasure learning more about you both. We are so thankful you trusted us with your home and vehicles! - Your friends at Melissa Wilson State Farm "
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Diane Matthews

September 19, 2024

5  out of  5
rating by Diane Matthews
"I have always been very happy with State Farm! I received a warm reception, everyone was so friendly, very helpful and resolved my issue quickly and favorably, and explained everything clearly! 👍👍"
We responded:
"Diane, thank you so much for your kind words! We love helping our customers and we are so glad that you had a great experience with our team. -Your friends at Melissa Wilson State Farm "
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Ambrosia Kline

September 13, 2024

5  out of  5
rating by Ambrosia Kline
"State Farm Insurance is truly amazing and very helpful! You all take the time to explain your policy and you all are so nice too. Just an all around great insurance company!"
We responded:
"Ambrosia, thank you SO much for your kind words! Our team has loved working with you and helping you with your insurance policies! Thank you for trusting us with your insurance! -your friends at Melissa Wilson State Farm Insurance "
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Cortnie Oakes

September 13, 2024

5  out of  5
rating by Cortnie Oakes
"I appreciate how helpful everyone is here. They are so personable and friendly, always going above and beyond to make sure I’m getting the most affordable insurance while helping me understand what I’m paying for. Highly recommend!"
We responded:
"Cortnie, thank you SO much for your kind words! We LOVE helping families find affordable insurance, and we love to educate families on all of their insurance coverages as well. We are glad that you had a great experience and we are thankful for your business! - Your friends at Melissa Wilson State Farm "
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Jonathon Anthon

August 7, 2024

5  out of  5
rating by Jonathon Anthon
"Melissa did a fantastic job taking the time to understand my personal situation to help me choose the right coverage for me. She helped me make sure that I'm protected properly, but also that I'm not overpaying for coverage that I don't need. I highly recommend that everyone work with Melissa and her team for all of their insurance needs!"
We responded:
"Jon, thank you so much for taking the time to write us a review! It was our pleasure making sure you had the proper protection for this stage in your life! Thank you for trusting us with your insurance needs! -Your friends at Melissa Wilson State Farm "
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Katie Dorchak

August 3, 2024

5  out of  5
rating by Katie Dorchak
"This was my first time ever getting into an accident and needing insurance and Melissa Wilson made the process so smooth and worry free I am forever grateful!!!!"
We responded:
"Katie, thank you so much for taking the time to write this review! We are SO glad we were able to assist you with your accident, and that you thought we made the process smooth for you! Thank you for trusting us with your auto insurance! -Your friends at Melissa Wilson State Farm "
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Silvia Petrik

March 1, 2024

5  out of  5
rating by Silvia Petrik
"Very prompt to respond to my needs, reliable agent!"
We responded:
"Silvia, it is our pleasure to work with you! Thank you for taking the time to write us a review. -Your friends at Melissa Wilson State Farm "
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Donald C Stover

February 16, 2024

5  out of  5
rating by Donald C Stover
"Good"
We responded:
"Thank you so much for your review on our insurance agency. We are so happy that you were satisfied with our services. Thank you for your business! -Your friends at Melissa Wilson State Farm Agency!"
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Peter Notaraz

January 27, 2024

5  out of  5
rating by Peter Notaraz
"Grateful to have had the opportunity to sit down with Melissa!! Her professionalism and kindness made our experience truly exceptional. She has a remarkable ability to simplify complex matters, making insurance easy to understand. Melissa even invited my 17 month old daughter to come along with me and my wife, so thoughtful! Highly recommend!"
We responded:
"Peter, thank you so much for taking the time to come to the office with your family, we love having kiddos stop by the office to visit! It was our pleasure assisting you with your insurance! -Your friends at Melissa Wilson State Farm Insurance"
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Chris Offutt

October 3, 2023

4  out of  5
rating by Chris Offutt
"I filled out an application online for a condo I purchased in Buffalo. The good: Derek called me the next morning and did a great job reviewing the coverage I had requested to ensure that it was appropriate for my needs. I also have a State Farm policy in PA for my home and car. The not so good: A few days after I set up the condo policy, I received a letter stating that, per my request, my homeowner's policy was cancelled. I did not request that and was able to get in reinstated with my PA State Farm agent. This cancellation also canceled my home/auto policy discount. Again, I got in straightened out with my PA agent."
We responded:
"Chris, thank you for taking the time to write us a review. We are glad that Derek was able to assist you with your coverage and that everything worked out for you. Thank you for your business! -Your friends at Melissa Wilson State Farm Insurance"
Profile photo of Anthony Perez

Anthony Perez

September 19, 2023

2  out of  5
rating by Anthony Perez
"** update ** I received my six month policy renewal with a 17% increase, when I called there was absolutely no wiggle room, and the agent didn’t seem to care about client retention. I got a quote from another well-known company that is lower than the one I received from State Farm four months ago. I will be leaving after 6 months. So pleased to have met this group of amazing people! The first call I had was with Alissa and it was so comforting talking to her about my insurance needs. She made me feel so relaxed, which I must tell you I fear the insurance like most fear the dentist! I had to travel and even two months later I still had this team on my mind. Melissa was the greatest, I feel the security I need with this group <3"
We responded:
"Anthony, thank you so much for your kind words. It was our pleasure working with you and helping you feel comfortable with your insurance decisions! We really love educating our customers and helping make insurance less scary so we are so happy you felt that way! -Your friends at Melissa Wilson State Farm "
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C Lo

August 22, 2023

5  out of  5
rating by C Lo
"Derek Sheridan is amazing! Listens and is very knowledgeable. He sat with me and went over all the ins and outs of insurance. If you are unsure about insurance or don’t have a lot of experience please go this office. They really go above and beyond for their customers."
We responded:
"Wow, thank you for the kind words about Derek Sheridan! We agree that he does an excellent job, and we were so glad that you were able to get the help you needed for your insurance decisions! -Your friends at Melissa Wilson State Farm Insurance "
Profile photo of Matt Sheridan

Matt Sheridan

August 20, 2023

5  out of  5
rating by Matt Sheridan
"the team was great to work with and it was easy getting homeowners for the first time"
We responded:
"Matt, thank you so much for taking the time to leave us a review! We are glad you found your experience getting homeowners to be easy, that is our goal with our customers! Thanks again! -Your friends at Melissa Wilson State Farm Insurance "
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Tanner

August 18, 2023

5  out of  5
rating by Tanner
"10/10 so easy to switch and great team working there!"
We responded:
"Tanner, thank you so much! Our team enjoyed working with you to switch over your insurance. -Your friends at Melissa Wilson State Farm"
Profile photo of Madison Spear

Madison Spear

August 15, 2023

5  out of  5
rating by Madison Spear
"Derek Sheridan was able to help me switch my auto and renters from Geico... it's great to have a local agency to work with. Give the team a chance to change your mind on insurance. Really knowing what you are covered for was a huge win! Hopefully drive safe will save me even more money for next renewal"
We responded:
"Madison, we are so glad Derek was able to assist you with switching your auto and renters insurance! Thank you so much for your kind words! Looking forward to seeing how you do with the drive safe and save! -Your friends at Melissa Wilson State Farm "
Profile photo of Sandra Sheridan

Sandra Sheridan

August 1, 2023

5  out of  5
rating by Sandra Sheridan
"My agent Derek Sheridan at Melissa Wilson's State Farm in Elma, NY is exceptional. From the warm welcome to the personalized service, he made switching my home and auto insurance easy and stress-free. Highly recommend for anyone seeking outstanding assistance."
We responded:
"Sandra, Thank you so much for taking the time to write a review! We agree, Derek is exceptional! We are glad you are happy with your home and auto insurance experience and can't wait to continue to service you and your family for years to come! Thanks again! -Your friends at Melissa Wilson State Farm "
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Anthony Ferrentino

July 26, 2023

5  out of  5
rating by Anthony Ferrentino
"Melissa was referred to me by a friend. I was able to get a rate about $100 per month cheaper than what I was paying, and I got the drive safe and save program so I expect to save even more after 6 months. Melissa was very kind, very accommodating, and very patient. I highly recommend her. Thank you for everything State Farm!"
We responded:
"Anthony, thank you so much for taking the time to write us a review! It was a pleasure working with you and we are so glad we were able to help you with your insurance needs and save you some money while doing so! -Your friends at Melissa Wilson State Farm "