State Farm® Insurance Agent Melissa Wilson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kellie Wohlfehrt
August 30, 2025
5
out of
5
rating by Kellie Wohlfehrt
"I’ve been getting quotes for new car and homeowners insurance and they either said that they couldn’t insure me at that time or the premium was higher than what I’ve been paying which was already ridiculously high. Then Melissa Wilson, an agent from State Farm insurance in Elma, NY called and asked many questions regarding both cars and my home and she made my day with the quote that was given to me. She literally cut my premiums in half by saving me a ton of money with all the discounts and bundling. I highly recommend State Farm of Elma, NY for all your insurance needs and ask for Melissa Wilson."
Ekaterina Shadenkova
August 28, 2025
5
out of
5
rating by Ekaterina Shadenkova
"Thank you for all the help and fast response to any questions and concerns! We are very happy to be your clients"
Kate N
August 19, 2025
5
out of
5
rating by Kate N
"Melissa took such great care of us! She explained everything and answered all of our questions! Made everything so easy! 10/10 recommend!"
We responded:
"Kate, thank you so much for taking the time to write our office a review! We appreciate it. We are so glad that you had a pleasant experience, and we made everything easy for you! We are so happy that you trusted us with your insurance needs! Thanks again! -Your friends at Melissa Wilson State Farm"
Chris Needham
August 16, 2025
5
out of
5
rating by Chris Needham
"Melissa took the time to talk my wife and I through the various plan types and helped us to pick a plan with the coverage that best suited our needs. She is extremely knowledgeable and compassionate! 10/10 would recommend!"
We responded:
"Chris, thank you so much for taking the time to write our office a review. It was such a pleasure working with you and your wife to go through coverages that best suited your needs at this moment! Thank you for the kind words. There are many options when it comes to insurance, and we are so glad that you trusted us! Thanks again! -Your friends at Melissa Wilson State Farm Insurance "
Blake Fountain
August 15, 2025
5
out of
5
rating by Blake Fountain
"I can't emphasize how amazing this agency is. I mostly deal with Jeff, and his cust9mer service is outstanding. I dealt with Alissa today for a different client and she was incredibly helpful and quick to get the answers we needed. I work at a dealership, a big portion of my job is calling insurance agents and handling that side of things for my customers, and I can honestly say these guys are probably the best I've ever dealt with. They service my policy now and with the way they handle their business they will continue to be the ones I go to for all my insurance needs. If you need a new quote, don't hesitate to call them!"
We responded:
"Blake, thank you so much for taking the time to write our office this review. We agree with you, Jeff and Alissa are great, and we are so glad that you have had such a positive experience. Thank you so much for your kind words. -Your friends at Melissa Wilson State Farm Insurance "
Yolonda A
August 15, 2025
5
out of
5
rating by Yolonda A
"The agents there are great! Friendly, thorough and very helpful."
We responded:
"Yolonda, thank you so much for taking the time to write our office a review. We are so glad that you had such a positive experience and found our office to be friendly, helpful, and thorough. We are thankful to have such wonderful customers like yourself and to be able to help our community. Thank you again for your kind words. -Your friends at Melissa Wilson State Farm Insurance "
Jeffrey Wagner
August 5, 2025
5
out of
5
rating by Jeffrey Wagner
"Very Professional . Very nice people and worked. with me to get great prices on home and car insurance . I would highly recommend them !!!!!"
We responded:
"Jeff, thank you so much for taking the time to write our office a review. We are so grateful that you had a great experience with our office, and you felt that we were professional and easy to work with! We appreciate your business, and we are so honored that you trusted us with your insurance! -Your friends at Melissa Wilson State Farm "
Debbie McCue
August 5, 2025
5
out of
5
rating by Debbie McCue
"Quick, accurate, and Spectacular service"
We responded:
"Debbie, thank you so much for taking the time to write our office a review. We are so thankful that you found our service to be quick, accurate and spectacular. What a great compliment! There are many options when it comes to insurance, and we are thankful that you decided to trust us! Thank you again for your insurance business! -Your friends at Melissa Wilson State Farm "
Michelle Gaik
July 31, 2025
5
out of
5
rating by Michelle Gaik
"My agent is fantastic, always alerts me when invoices are due. Fast and efficient"
We responded:
"Michelle, thank you so much for taking the time to write us a review! We are so appreciative of your business! We are so glad that your experience with our team has been fast and efficient. There are many options when it comes to insurance, and we are so glad that you chose us! Thanks again! -Your friends at Melissa Wilson State Farm Insurance "
Calissa Rosinski
July 30, 2025
5
out of
5
rating by Calissa Rosinski
"Melissa was very helpful and gave lots of information!"
We responded:
"Calissa, thank you so much for taking the time to write our office a review! We really appreciate it. We are so glad that you found our office to be helpful and offer you lots of information! There are many options when it comes to insurance, and we are so glad that you trusted us! -Your friends at Melissa Wilson State Farm "
Kathleen Meyers
July 25, 2025
5
out of
5
rating by Kathleen Meyers
"We are very happy with Melissa Wilson's State Farm Agency We are always greeted pleasantly and a real person (usually Melissa) answers the phone right away Our transactions are taken care of right away too Also we are saving money!"
We responded:
"Kathleen, thank you SO much for taking the time to write our office a review! We really appreciate it. We are so glad that you are happy with the service, and you have found that your transactions have been handled quickly! We are so lucky that you have chosen us to do your insurance! -Your friends at Melissa Wilson State Farm Insurance "
Alissa
July 18, 2025
5
out of
5
rating by Alissa
"Amazing customer service, very efficient & personable !!"
We responded:
"Alissa, thanks so much for the review! We are so thankful to help customers in our area, and we are so glad that you felt we had amazing customer service! We pride ourselves on making our customers walk out of our office feeling like we helped them, and it was efficient and personable! Thanks again! -Your friends at Melissa Wilson State Farm "
keunyoung oh
July 16, 2025
5
out of
5
rating by keunyoung oh
"Amanda has been great to assist me with renewing my renter’s insurance. Awesome!!!"
We responded:
"Hello Keunyoung, thank you so much for taking the time to write our office a review. We are so glad that you had such a great experience with Amanda! We agree, she does such a great job! We are so glad that you trusted our office with your renter's insurance, and we thank you for your business! Thanks again! -Your friends at Melissa Wilson State Farm "
Lori Boller
July 11, 2025
5
out of
5
rating by Lori Boller
"Melissa and Jeff were both very helpful in updating my auto insurance after my daughter moved and got her own insurance policy. Much of the communication can be done through texting as well as phone calls. They’re also in the office if you want to stop in to drop something off. They’re very pleasant and easy to work with."
We responded:
"Lori, thank you so much for taking the time to write our office a google review we really appreciate it! We are so glad that you had a great experience with our team regarding some changes you needed to make with your insurance. There are many options when it comes to insurance, and we are thankful that you trusted our team! Thank you again! -Your friends at Melissa Wilson State Farm"
Hayley Miller
July 10, 2025
5
out of
5
rating by Hayley Miller
"They are the insurance place to go and will meet all of your needs efficiently and professionally! I have multiple policies for personal, home and business and would recommend them to anyone! Alissa is great and such a delight to work with! She responds quickly and does an amazing job !"
We responded:
"Hi Hayley, thank you so much for taking the time to leave us a review! We’re thrilled to hear about your great experience with our office. It’s an honor to assist you with your personal, home, and business policies. We completely agree—Alissa is truly awesome and a joy to work with! Thank you for trusting Melissa Wilson State Farm with your important insurance needs. We appreciate you! – Your friends at Melissa Wilson State Farm"
J T
July 10, 2025
5
out of
5
rating by J T
"Great team of people! Easy to work with"
We responded:
"Thank you so much for taking the time to write our office a review! We appreciate it. We are so glad that you found our team to be easy to work with! That is one of our goals when working with our community and customers! Thank you for trusting us with your insurance needs! -Your friends at Melissa Wilson State Farm "
Richard Dutka
June 27, 2025
5
out of
5
rating by Richard Dutka
"Such a great help to me and my wife some of the best coustomer service I have ever had from an insurance agent. I will never leave State Farm in’s because of this agency. They go above and beyond. Very great full we are with them."
We responded:
"Richard, thank you so much for taking the time to write our office a review. It means so much to us! We are so glad that you feel that we have some of the best customer service as we take pride in making sure that we take care of our customers! We appreciate you for trusting the Melissa Wilson State Farm office with your insurance needs! Thank you! -Your friends at Melissa Wilson State Farm "
DAVID WESTON
June 19, 2025
5
out of
5
rating by DAVID WESTON
"Great"
We responded:
"David, thank you so much for taking the time to write our office a google review. We are so thankful for your business! Thank you for trusting the Melissa Wilson State Farm Office. -Your friends at Melissa Wilson State Farm "
Lee Wilson
June 17, 2025
5
out of
5
rating by Lee Wilson
"Melissa helped my wife and I both get life insurance. We had always wanted it, especially for the kids. She made is incredibly simple and walked us thru the entire process. Give her a call!"
We responded:
"Lee, thank you so much for taking the time to write our office a google review. We really appreciate it! We are so glad that you found our office helped you with your life insurance for your family and specifically for your kids! We are so passionate about helping families like yours and thankful you trusted the Melissa Wilson State Farm Office. -Your friends at Melissa Wilson State Farm "
Regina Rivenburg
June 16, 2025
5
out of
5
rating by Regina Rivenburg
"Melissa is the best! She is so knowledgeable and helpful as well as friendly!"
We responded:
"Regina, thank you so much for taking the time to write our office a review. We are so glad that you had a great experience and found the team to be friendly and helpful! Thanks for trusting the Melissa Wilson State Farm Team! -Your friends at Melissa Wilson State Farm"
Erica Kaczmarowski
June 12, 2025
5
out of
5
rating by Erica Kaczmarowski
"Jeff is one of the best agents I’ve ever worked with. He always responds quickly and is very helpful! I would recommend him to anyone looking for insurance."
We responded:
"Erica, thank you so much for taking the time to highlight the great work that Jeff does at Melissa Wilson State Farm Insurance! He is super responsive and so helpful, and we are glad that you had an excellent experience! Thank you for trusting us with your insurance needs! -Your friends at Melissa Wilson State Farm Insurance "
Debbie McCue
June 12, 2025
5
out of
5
rating by Debbie McCue
"Melissa and her team definitely put customers first.. I've had some quick need moments and they were there to respond and take care of the situation.. I would say as well the app is incredibly convenient and the whole process of any changes updates or questions go so smoothly if you're searching for not just a great insurance but certainly people to talk to for your insurance I'd say check them out."
We responded:
"Debbie, thank you so much for taking the time to write our office a review! We are so glad that you feel we put our customers first, as this is something that we strive to do every day! We are thankful for your business and that you have trusted our team with your insurance needs! Thanks again! -Your friends at Melissa Wilson State Farm"
D M Swyers
June 12, 2025
5
out of
5
rating by D M Swyers
"Alissa was a great help and saved me a lot of money"
We responded:
"Hello! Thank you so much for taking the time to write our office a review, we really appreciate it! We are glad that you found Alissa to be a great help, and she assisted you with saving some money. There are many options for insurance, and we are so glad that you trusted our office! Thanks! -Your friends at Melissa Wilson State Farm"
Alex Brooks
June 9, 2025
5
out of
5
rating by Alex Brooks
"We recently worked with Melissa Wilson’s State Farm agency to set up our life, auto, and home insurance policies, and the experience was excellent from start to finish. The process was easy, and the team took the time to clearly explain everything, making sure we understood our coverage and options. We never felt rushed or overwhelmed—just supported and informed. Most importantly, we now feel truly protected if anything unexpected were to happen. Highly recommend her team for anyone looking for reliable, straightforward insurance support!"
We responded:
"Alex, thank you so much for taking the time to write our office a review we really appreciate it! We are so glad that you felt we did a thorough job, and your experience was easy with your life insurance, home insurance, and auto insurance switch! There are many options when it comes to insurance, but we are thankful that you trusted our team with your insurances! -Your friends at Melissa Wilson State Farm"
Monica S.
June 6, 2025
5
out of
5
rating by Monica S.
"Melissa’s office was incredibly helpful in getting me set up with life insurance and car insurance. She educated me on the options and it was a super easy process! I would recommend Melissa’s team for insurance any day!"
We responded:
"It was our pleasure getting you set up with your hospital indemnity policy! Thank you for taking the time to invest in your future and your loved ones futures! Looking forward to continually working together on your insurance needs for many years to come! -Your friends at the Melissa Wilson State Farm Insurance Agency"